I'm writing to apply for Butler, Reception for your company.
I have more than 12 years of work experience in the hospitality field, as you can verify reading my resume.
I have worked in Villa and different Hotel Experience, in Dubai, then I moved to Turk's and Caicos in order to improve my international experience, working for Burj al Arab, Fairmont, villas Resort.
I was the only one employee in the position of Manager in Dubai and now Head Butler, Turks in Caicos so I got the chance to develop my communication skills, interacting with guests all the time, managing site inspections with Operations, and handling guest's complaints.
The most important thing I have learned during my job experience years is
Listen to the guests "actively" paying attention to their words, then take action to solve the problem as soon as possible.
The second important is
Follow up, just to be sure that the problem has been solved in the best way possible.
Another important aim to me it's to anticipate the guests' requests and try to surprise them. This is what could make the difference between "an ordinary" good stay and an amazing stay that will last in their memories as one of the best holidays ever, creating the conditions to come back.
I would appreciate it if you could take into consideration my application because I really love the hospitality world and my best goal is the satisfaction of the guests at the end of their stay.
I do my job with reliability and dedication, and I think that another international experience would be a consistent opportunity to learn more and improve my skills.
In the attachments, I have sent my resume with further details concerning my education and past job experience.
Obviously I have references available upon request.
Thank you for your time; I look forward to hearing from you soon and I sincerely hope to be given this chance for my career. Please feel free to contact me anytime on my email address.