Organised, analytical, and energetic manager with substantial experience in the luxury hospitality industry. Demonstrated expertise working for and delivering an exceptional service experience to discerning clients worldwide. Strong leadership and management skills with proven success in training and leading staff, supervising projects as well as creating and streamlining systems to ensure smooth execution of department operations. Ability to create programs for employee growth and development, encourage workplace cohesion, tolerance, and engagement. Articulate communicator; skilled in liaising with and motivating multi-cultural, multi-skilled team to achieve success and corporate objectives.