Executive Assistant, Personal Assistant

Montserrat MARTINEZ RAYA

Dear Sir or Madam,

Currently I am working at 5 Princes Gate, a Spink development and the most exclusive building managed by Knightfrank, as a Building Supervisor. Mike Spink developments are amongst the most luxurious homes in the market tailored to the client’s lifestyles and so is 5 Princes Gate, a boutique apartment building. Whilst as a Building Supervisor I mostly liaise with the technicalities and running of this high-end building prioritizing the security and safety of our residents and the building itself, I do private jobs that are not part of my role for our exclusive residents prioritizing their privacy and discretion. I can easily deal with delicate matters with diplomacy and professionalism while also helping the clients to maintain a sense of privacy.

I have six years’ experience in residential properties as Duty Manager and Senior Concierge and five years’ experience managing a large concierge team in a corporate hotel. I started my career in Hospitality & Travel working in London, Italy, SE Asia and cruising the world while working in different departments and challenging positions on customer facing roles. I was an International Hostess using my people’s skills and knowledge of foreign languages on board the luxurious yachts of Silversea and ended my career at sea on board the grand Queen Victoria from Cunard Lines, with a fleet of some of the most well-known ocean liners in the world. During my tenure at sea I was recognised multiple times for my service. My roles both at sea and land have contributed to build a strong focus on people and to gain solid management and life skills, working with tight deadlines who can respond quickly to spontaneous challenges.

I am passionate about people and I have gained multiple praise in every job held by being emphatic and open. Working always on very demanding customer facing roles such as hotels, cruise ships and residential developments has necessitated a personal approach to service and a wide variety of requests, which I have always handled capable and quickly with a personal touch.

I have superb writing skills having published English speaking articles online. I am also a world traveler having been in all seven continents by myself. All my experiences have made me resilient, extremely adaptable and a problem solver.

Executive Assistant, Personal Assistant
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